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Our FAQs can save you time, particularly when you need answer outside regular business hours. If your question is not covered below, please contact our office on 1300 328 000.


  • How much baggage can I take on the aircraft?

  • What will I be charged for excess baggage?

  • What time do I need to check-in at the airport?

  • Do I need a ticket?

  • Can I travel while pregnant?

  • Can my child travel?

  • Can pets fly on your aircraft?

  • Do you transport freight?

  • Useful Links

  • Minimum Connection/Transfer Times To Other Airlines